Knowledge Hub

Stay up-to-date with our comprehensive library of resources. Tech news, industry updates, how-to’s, and the latest thinking about queue management and virtual queuing.

Blog | 2 minutes

What Type of Queuing System Will Benefit Your Business?

Businesses and other customer-serving organizations may not think much about their queueing systems. After all, if customers are ready to (…)

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Blog | 2 minutes

9 Benefits of a Queue Management System

Are long lines avoidable? Some businesses would answer no, even though there are proven strategies for minimizing customer waiting times. (…)

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Blog | 2 minutes

Which Is It: Que line, Queue Line, Qline, or Cue Line?

When you are patiently waiting at a coffee shop for your morning latte, are you in a que line, a (…)

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Guides | 5 min

Why Virtually Queued Customers Buy More

Nobody enjoys waiting in line—least of all customers with money to spend. If a line is too long or a (…)

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Case Study

A Use Case for Virtual Queuing Technology at Airports

Airports can be daunting experiences for passengers, and long lines make this transportation nerve center even more stressful. When you (…)

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Blog

What is WCAG accessibility compliance?

The Four Principles of Accessibility The Worldwide Wide Consortium (W3C) bases Web Content Accessibility Guidelines (WCAG) around four principles of (…)

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Blog | 5 minutes

How Virtual Queuing Improves the Pharmacy Experience

Why is Everyone Standing Around? The act of standing in line at the pharmacy hasn’t changed much in decades. Your (…)

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Guides

In-Store and Curbside Pickup for COVID-19 and Beyond

How to create safe and effective customer engagements. It is an understatement to say the COVID-19 pandemic has had a (…)

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Case Study

How Telecom uses Qtrac appointments to grow sales

Even in an increasingly digital world, the retail store is an important part of the channel mix for Telecom. Its (…)

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