Knowledge Hub
Stay up-to-date with our comprehensive library of resources. Tech news, industry updates, how-to’s, and the latest thinking about queue management and virtual queuing.
What Type of Queuing System Will Benefit Your Business?
Businesses and other customer-serving organizations may not think much about their queueing systems. After all, if customers are ready to (…)
9 Benefits of a Queue Management System
Are long lines avoidable? Some businesses would answer no, even though there are proven strategies for minimizing customer waiting times. (…)
Which Is It: Que line, Queue Line, Qline, or Cue Line?
When you are patiently waiting at a coffee shop for your morning latte, are you in a que line, a (…)
Why Virtually Queued Customers Buy More
Nobody enjoys waiting in line—least of all customers with money to spend. If a line is too long or a (…)
A Use Case for Virtual Queuing Technology at Airports
Airports can be daunting experiences for passengers, and long lines make this transportation nerve center even more stressful. When you (…)
What is WCAG accessibility compliance?
The Four Principles of Accessibility The Worldwide Wide Consortium (W3C) bases Web Content Accessibility Guidelines (WCAG) around four principles of (…)
How Virtual Queuing Improves the Pharmacy Experience
Why is Everyone Standing Around? The act of standing in line at the pharmacy hasn’t changed much in decades. Your (…)
In-Store and Curbside Pickup for COVID-19 and Beyond
How to create safe and effective customer engagements. It is an understatement to say the COVID-19 pandemic has had a (…)
How Telecom uses Qtrac appointments to grow sales
Even in an increasingly digital world, the retail store is an important part of the channel mix for Telecom. Its (…)