Blogs
Stay up-to-date with our comprehensive library of resources. Tech news, industry updates, how-to’s, and the latest thinking about queue management and virtual queuing.
The Associate Will See You Now: Qtrac Enables 137K+ MSGCU Members to Schedule Appointments
Michigan Schools and Government Credit Union (MSGCU) serves hundreds of thousands of Michiganders at their 17 branches in the Metro (…)
Not All Queue Management Software is Alike: Carrier Enterprise Switches to Qtrac for a Complete Solution
Carrier Enterprise, part of the largest HVAC distributor network in North America, sells HVAC units, parts, supplies and installation tools (…)
University Queue Management System: A Case Study
San Diego State University Adopts Qtrac® for Virtual Queue Management and Wait Time Transparency Every semester during the open enrollment (…)
Contractor Badging
Qtrac’s virtual queue management platform takes the hassle out of the contractor badging process. Learn how to streamline efficiency and improve security with Qtrac.
ACE Hardware Case Study
Virtual waiting lines improve the customer experience for Paint, Keys, and other in-store services. Country ACE Hardware, located in Granby, (…)
Brightridge Upgrades Their Customer Journey
Overview/Challenges Brightridge is a publicly-owned utility providing broadband and electricity services to local residents of Johnson City, Tennessee. Brightridge adopted (…)
Hopkins County Clerk’s Office
Overview The Hopkins County Clerk’s Office, in western Kentucky, combines the services of the Clerk’s Office, the Motor Vehicle Department, (…)
Bullitt County Clerk’s Office
Overview The Bullitt County Clerk’s Office serves the residents of this north-central Kentucky county 7 days a week, offering a (…)
How Virtual Queuing Technology is used at Airports
Reduce friction and improve customer service with virtual queuing from Qtrac for airport visitors, staff, and contractors. Qtrac is powered by Lavi Industries, an industry expert in airport queuing. Features of our virtual queuing platform that benefit airlines and airport operations include …