Blogs

Stay up-to-date with our comprehensive library of resources. Tech news, industry updates, how-to’s, and the latest thinking about queue management and virtual queuing.

Case Study | 7 minutes

University Queue Management System: A Case Study

Qtrac’s virtual queue management platform takes the hassle out of the contractor badging process. Learn how to streamline efficiency and improve security with Qtrac.

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Case Study | 7 minutes

Contractor Badging

Qtrac’s virtual queue management platform takes the hassle out of the contractor badging process. Learn how to streamline efficiency and improve security with Qtrac.

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Case Study

ACE Hardware Case Study

Virtual waiting lines improve the customer experience for Paint, Keys, and other in-store services.   Country ACE Hardware, located in (…)

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Case Study

Brightridge Upgrades Their Customer Journey

Overview/Challenges Brightridge is a publicly-owned utility providing broadband and electricity services to local residents of Johnson City, Tennessee. Brightridge adopted (…)

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Case Study

Hopkins County Clerk’s Office

Overview The Hopkins County Clerk’s Office, in western Kentucky, combines the services of the Clerk’s Office, the Motor Vehicle Department, (…)

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Case Study

Bullitt County Clerk’s Office

Overview The Bullitt County Clerk’s Office serves the residents of this north-central Kentucky county 7 days a week, offering a (…)

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Case Study | 7 minutes

How Virtual Queuing Technology is used at Airports

Reduce friction and improve customer service with virtual queuing from Qtrac for airport visitors, staff, and contractors. Qtrac is powered by Lavi Industries, an industry expert in airport queuing. Features of our virtual queuing platform that benefit airlines and airport operations include …

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Case Study

How Telecom uses Qtrac appointments to grow sales

Even in an increasingly digital world, the retail store is an important part of the channel mix for Telecom. Its (…)

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Case Study

Patient Queuing System Helps Animal Hospital Manage Care

The Patient Experience Ann Arbor Animal Hospital (AAAH) saw a dramatic increase in patient flow resulting from the impact of (…)

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