Blogs

Stay up-to-date with our comprehensive library of resources. Tech news, industry updates, how-to’s, and the latest thinking about queue management and virtual queuing.

Case Study | 7 minutes

The Associate Will See You Now: Qtrac Enables 137K+ MSGCU Members to Schedule Appointments

Michigan Schools and Government Credit Union (MSGCU) serves hundreds of thousands of Michiganders at their 17 branches in the Metro (…)

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Case Study | 7 minutes

Not All Queue Management Software is Alike: Carrier Enterprise Switches to Qtrac for a Complete Solution

Carrier Enterprise, part of the largest HVAC distributor network in North America, sells HVAC units, parts, supplies and installation tools (…)

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Case Study | 7 minutes

University Queue Management System: A Case Study

San Diego State University Adopts Qtrac® for Virtual Queue Management and Wait Time Transparency Every semester during the open enrollment (…)

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Case Study | 7 minutes

Contractor Badging

Qtrac’s virtual queue management platform takes the hassle out of the contractor badging process. Learn how to streamline efficiency and improve security with Qtrac.

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Case Study

ACE Hardware Case Study

Virtual waiting lines improve the customer experience for Paint, Keys, and other in-store services.   Country ACE Hardware, located in (…)

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Case Study

Brightridge Upgrades Their Customer Journey

Overview/Challenges Brightridge is a publicly-owned utility providing broadband and electricity services to local residents of Johnson City, Tennessee. Brightridge adopted (…)

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Case Study

Hopkins County Clerk’s Office

Overview The Hopkins County Clerk’s Office, in western Kentucky, combines the services of the Clerk’s Office, the Motor Vehicle Department, (…)

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Case Study

Bullitt County Clerk’s Office

Overview The Bullitt County Clerk’s Office serves the residents of this north-central Kentucky county 7 days a week, offering a (…)

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Case Study | 7 minutes

How Virtual Queuing Technology is used at Airports

Reduce friction and improve customer service with virtual queuing from Qtrac for airport visitors, staff, and contractors. Qtrac is powered by Lavi Industries, an industry expert in airport queuing. Features of our virtual queuing platform that benefit airlines and airport operations include …

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