Studies have proven that as wait time increases, customer satisfaction decreases.
Questions to Ask Walk-In Appointments
What happens when a customer walks into your business unexpectedly? Do they need to wait until all your customers who (…)
What Makes a Smart Queue Management System ‘Smart’?
For hundreds of years after the word queue entered the lexicon, not much changed about the way we wait in (…)
How Does a Virtual Queue Work?
With so many new and emerging technologies being created every day, industries across the board are transitioning from traditional methods (…)
Where to Position Your Self Check-In Kiosk
As you know, there’s a lot that goes into managing the day-to-day operations of a business. From human resources to (…)
5 Reasons Why Qtrac Is the Perfect Solution for Your Mobile Queueing Needs
Anyone who waits in a line is part of a queue, from standing in a physical line at the grocery (…)
A Modern Approach to Telling Customers “Get In Line”
When customers need to visit a business and require service, waiting in line is almost a certainty. But if their (…)
Evaluating the Take-a-Number System
People hate waiting in line, especially long ones that snake around seemingly without any organization. Not only do customers lack (…)
Breaking Down the Different Types of Queue Systems
Waiting in a line, or a queue, is rarely something we look forward to. Queuing theory—the study of how queues (…)
How Investing in Queuing Software Enhances the Overall Customer Experience of your Business
Most of us expect to wait in line when we do our Christmas shopping in person or when we visit (…)