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Studies have proven that as wait time increases, customer satisfaction decreases.

Blog | 6 minutes

How a WhatsApp Business Integration Can Improve Your Customer Flow

What’s up with WhatsApp? As it turns out, it can be a game changer for you and your business. This (…)

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Blog | 5 minutes

Is a Customer Flow Management System the Same as a Queue Management System?

No matter what public place you visit, you’ll likely wait in some form of queue. Shared cultural norms simply demand (…)

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Blog

5 Ways to Improve Customer Flow Management for Telecommunications

Managing a telecom business comes with many frustrating pain points: rapidly changing tech, network reliability, industry competition, and more … (…)

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Blog

Why Customer Flow Management Is Vital to Your Business

What’s the most challenging part of your day as a business owner? If you work in any retail or service (…)

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Blog | 6 minutes

Quick Links for Qtrac Login

Need a handy launchpad to log in and manage your Qtrac experience? We’ve got you covered. Here’s everything you need (…)

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Blog | 6 minutes

Using Virtual Queues for Concessions at Sporting Events, Concerts, and Movies

Picture this: You’ve just found your seats at a highly anticipated matchup that will decide the fate of your favorite (…)

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Blog | 6 minutes

Is a Waiting Number System Right for Your Business?

A waiting number system isn’t a new concept. For decades, businesses and organizations have invited patrons to take a number (…)

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Blog | 6 minutes

What is a Virtual Order Queue?

Virtual order queues are reshaping the way brands approach customer service. They can make lives a lot easier for employees (…)

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Blog | 5 minutes

How Virtual Queuing Can Improve Operations Management on a Military Base

Military bases run on organization and efficiency. Daily operations proceed seamlessly—everything is in its place and everyone gets what they (…)

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