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Studies have proven that as wait time increases, customer satisfaction decreases.

Blog | 4 minutes

4 Ways Virtual Queues are Taking Hold in Retail

If our experience in recent years is any indication, getting rid of retail queues—or at least minimizing their negative impact (…)

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Blog

4 Ways to Reduce Perceived Wait Time up to 40% with a Queue Management System

When it comes to customer satisfaction and lines, it might actually be more important to manage the perception of the (…)

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Blog | 2 minutes

9 Benefits of a Queue Management System

Are long lines avoidable? Some businesses would answer no, even though there are proven strategies for minimizing customer wait times. (…)

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Blog

8 Key Benefits of a Virtual Queue

Virtual queuing is gaining notice across industries as a powerful way to transform the way customers wait for service. By (…)

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Blog

BOPUS and Your Virtual Queuing Strategy

In consumers’ seemingly endless quest to have their cake and eat it, too, buy online, pick up in store (BOPUS) (…)

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Blog | 7 minutes

Quick Guide: Queue Management System Implementation

Once upon a time—really, not that long ago—all toll road drivers had to stop at a booth to get a (…)

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Blog | 8 minutes

What Is a Virtual Queue?

The term “virtual” is thrown around a lot and often implies something super high-tech—such as virtual reality, virtual private networks, (…)

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Blog | 5 minutes

5 Ways to Improve Customer Flow Management with Queue Software

With a little bit of light on the horizon that the COVID-19 pandemic might be winding down, Americans are ready (…)

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Blog | 5 minutes

7 Ways to Use Virtual Queuing Solutions to Enhance the Customer Experience

As the COVID-19 pandemic begins to slowly wind down in the United States and other parts of the world, customer (…)

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