Give your brand an edge
Retail Queue Management
and Appointment Scheduling
Increase engagement, drive revenue, and deliver a remarkable customer experience. Qtrac’s retail queue management tools and insights give brands an edge in creating flawless customer journeys.
Brand loyalty starts with an exceptional customer experience.
Understand your customer’s needs before they even arrive for service, leading to faster service times and increased conversions.
Qtrac is always on, collecting data that can be used to provide a more relevant, personalized customer experience.
Omnichannel touchpoints enable you to reach customers wherever they are, at the moment of peak interest.
Customers are free to shop in your store while waiting for service. And Qtrac’s Personal Wait Screen can serve up tailored, data-driven marketing.
Qtrac elevates the customer experience, creating faster service times, happier customers, and improved net promoter scores.
Control store occupancy while promoting more personalized service through appointments and pre-scheduled visits.
Qtrac improves service delivery throughout the retail environment
- Service counters
- In-Store Pharmacy
- In-Store pickup
- Curbside service
- Return counters
- Dressing rooms
In-Store and Curbside Pickup
For many retailers, the ability to offer in-store and curbside pickup is crucial to their very existence. For others, it’s another way to deliver remarkable customer experiences.
Whether looking to start a program or perfect an existing one, there are some tried and true best-practices to keep in mind.Read the Guide
Flexible solutions to meet your business needs
Eliminate lines with Virtual Queuing
Easily manage visitors plus gain insights into their needs prior to serving them.Learn about virtual queuing
Even out the day with Appointment Scheduling
Control and manage workload and occupancy to maximize efficiency.Discover Qtrac appointment scheduling
Engage and connect with Mobile Queuing
Communicate directly with customers for the ultimate personalized experience.View Qtrac mobile queuing
Get rid of long lines with Virtual Queuing
Eliminate customer frustration and improve brand loyalty.Learn about virtual queuing
Skip the wait with Appointment Scheduling
Appointment reminders keep customers on time and reduce no-shows.Discover Qtrac appointment scheduling
Enjoy the wait anywhere with Mobile Queuing
Wait-time notifications offer marketing and advertising opportunities.View Qtrac mobile queuing
Check out how customers are “checking-in”
It’s never been easier for customers to connect and engage. Experience Qtrac for yourself.
Scan this code to see Qtrac in action (touch, for mobile)..
ResourcesSee all resources
#RelationshipGoals Show Your Customers Some Love with Mobile Queuing
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3 Ways Mobile Queuing Supports a More Personal Shopper Experience
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