Telecom

Enterprise leaders, let’s talk business growth. Quick—review your KPIs in your mind’s eye. How are things going? It’s been a (…)

We’ve all experienced the frustration of waiting on hold for what feels like forever. Depending on your career background, you (…)

Customer flow management systems can make your life a lot easier—and your reputation a lot better. Right? You may have (…)

Waiting in line for anything—at the deli counter when you’re grocery shopping, in the drive-thru of a fast food restaurant, (…)

Your customers’ perception of their experience waiting in line—a queue—for service can make the difference between growing your business with (…)

No one likes to wait in line, but we all expect it as part of life. But the advent of (…)

A long line of people or a crowded lobby of customers waiting for service in this era of COVID-19 may (…)

QR codes are all over the place today. Even though the funny-looking images have been around for nearly 30 years, (…)

You’re in a hurry after work and want to pick up some steaks from the local butcher to grill for (…)