Telecom

Waiting in line for anything—at the deli counter when you’re grocery shopping, in the drive-thru of a fast food restaurant, (…)

Your customers’ perception of their experience waiting in line—a queue—for service can make the difference between growing your business with (…)

No one likes to wait in line, but we all expect it as part of life. But the advent of (…)

A long line of people or a crowded lobby of customers waiting for service in this era of COVID-19 may (…)

QR codes are all over the place today. Even though the funny-looking images have been around for nearly 30 years, (…)

You’re in a hurry after work and want to pick up some steaks from the local butcher to grill for (…)

Today’s customer wants to be treated like more than just a customer by the brands they frequent. Personalization matters more (…)

Lobby management has always been a big concern for many businesses—from banks and credit unions to healthcare providers and customer-facing (…)

Virtual queue management systems are revolutionizing how organizations handle their queues and deliver the best waiting experience possible to the (…)