Hospitality

Airports are associated with unpleasant wait times and layovers that are, to say the least, lackluster. Airport lounges solve that (…)

Standing in line, getting placed on hold, and enjoying a drink at the bar while you wait for your table (…)

Virtual queuing is a relatively new concept. The first use of the word queue in relation to people standing in (…)

A positive customer experience is crucial for businesses of all sizes. But for small businesses, creating an exceptional customer experience (…)

Virtual queue management systems are revolutionizing how organizations handle their queues and deliver the best waiting experience possible to the (…)

Great customer service is a cornerstone for an organization’s long-term success. Whether someone is returning an item, getting a repair, (…)

Do you dream of perfect customers? People who buy a lot, don’t monopolize your staff’s time, treat employees with respect, (…)

Businesses and organizations that serve customers in a physical location have many operational needs, including a way for those customers (…)

Customer satisfaction is so important to success. Consider these two statistics from Salesforce: Eighty percent of consumers value experience as (…)