Hospitality

Blog | 4 minutes

4 Reasons Why Your Customers Will Benefit From an Electronic Queueing System

Standing in line, getting placed on hold, and enjoying a drink at the bar while you wait for your table (…)

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Blog | 7 minutes

7 Signals Your Business Has a Queuing Problem

Virtual queuing is a relatively new concept. The first use of the word queue in relation to people standing in (…)

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Blog | 8 Minutes

How a Queue Management System Helps Your Small Business Stand Out

A positive customer experience is crucial for businesses of all sizes. But for small businesses, creating an exceptional customer experience (…)

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Blog | 8 Minutes

Using Data to Debunk 6 Common Myths About Virtual Queuing

Virtual queue management systems are revolutionizing how organizations handle their queues and deliver the best waiting experience possible to the (…)

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Blog | 8 Minutes

How to Improve Customer Service with a Queue Management System

Great customer service is a cornerstone for an organization’s long-term success. Whether someone is returning an item, getting a repair, (…)

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Blog | 8 Minutes

Virtual Queuing: How Digitizing the Waitlist Experience Makes for Better Customers

Do you dream of perfect customers? People who buy a lot, don’t monopolize your staff’s time, treat employees with respect, (…)

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Blog | 8 minutes

A Quick Guide to Queuing Theory

Businesses and organizations that serve customers in a physical location have many operational needs, including a way for those customers (…)

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Blog | 5 minutes

Leveraging Virtual Queuing Data: What Type of Metrics Measure Customer Satisfaction

Customer satisfaction is so important to success. Consider these two statistics from Salesforce: Eighty percent of consumers value experience as (…)

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Blog | 4 minutes

Understaffed Businesses? 4 Ways Virtual Queue Management Solutions Can Help

The struggles understaffed businesses face often result in a vicious cycle. Current employees feel crunched because there are not enough (…)

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