Give your staff a helping hand
Qtrac’s powerful tools help your team engage and connect with customers
Rich customer data and personalized communications create a service experience that will have people coming back time and time again.
Brand loyalty starts with an exceptional customer experience.
Convenient appointments enable staff to prepare in advance, creating a streamlined, tailored experience.
Gain insights as soon as customers join the queue, then send tailored messaging and information while they wait.
Sync employee schedules with traffic flows and anticipate service needs before customers even arrive.
Increased Brand Loyalty
Customers will perceive their wait to be shorter when they are in charge of how and where they wait.
A Safer Experience
Prioritize the well-being of your team and customers by eliminating large crowds and controlling occupancy.
Giving customers the opportunity to browse while they wait leads to more sales and impulse purchases.
Minimize lines, maximize service
Fifteen minutes waiting in a line can seem like 15 hours. Not only are lines frustrating for customers, they divert valuable employee time from service.
You get the most employee productivity and better customer service when lines are kept to a minimum—and you get more sales, too.Read more
A human touch that boosts loyalty
Qtrac enables you to talk with your customers – before, during, and after their visit. Greet customers by name and communicate about their visit or wait status, then thank them for coming and request feedback.
Equip your team to deliver top notch service
A great customer experience is a top priority for most business owners. To provide stellar service, employees need operational support.
Customers benefit right away from a team equipped with the tools to provide faster service and the insights to create a streamlined and positive experience.
Qtrac empowers your employees to be more organized, more professional, more prepared—and ready to provide exemplary service.Read more
Everything you need for superior service
Eliminate lines with Virtual Queuing
Easily manage visitors plus gain insights into their needs prior to serving them.Learn more
Empower customers with Appointment Scheduling
Control and manage workload and occupancy to maximize efficiency.Learn more
Get personal with Mobile Queuing
Communicate directly with customers for the ultimate personalized experience.Learn more
Get back your wait time with Virtual Queuing
Eliminate customer frustration and improve brand loyalty.Learn more
Skip the wait with Appointment Scheduling
Appointment reminders keep customers on time and reduce no-shows.Learn more
Enjoy the wait anywhere with Mobile Queuing
Wait-time notifications offer marketing and advertising opportunities.Learn more