Public Sector

Your customers’ perception of their experience waiting in line—a queue—for service can make the difference between growing your business with (…)

Today’s customer wants to be treated like more than just a customer by the brands they frequent. Personalization matters more (…)

Lobby management has always been a big concern for many businesses—from banks and credit unions to healthcare providers and customer-facing (…)

Virtual queue management systems are revolutionizing how organizations handle their queues and deliver the best waiting experience possible to the (…)

Do you dream of perfect customers? People who buy a lot, don’t monopolize your staff’s time, treat employees with respect, (…)

Businesses and organizations that serve customers in a physical location have many operational needs, including a way for those customers (…)

Customer satisfaction is so important to success. Consider these two statistics from Salesforce: Eighty percent of consumers value experience as (…)

The struggles understaffed businesses face often result in a vicious cycle. Current employees feel crunched because there are not enough (…)

Electronic queuing solutions improve the customer journey and may even reduce average wait times. These benefits on their own are (…)