Public Sector

Blog | 5 minutes

7 Examples of Successful Enterprise Queuing Solutions

Your customers’ perception of their experience waiting in line—a queue—for service can make the difference between growing your business with (…)

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Blog | 8 Minutes

4 Reasons Why You Should Construct Your Own Queuing System

Today’s customer wants to be treated like more than just a customer by the brands they frequent. Personalization matters more (…)

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Blog | 8 Minutes

Effective Lobby Management System Strategies

Lobby management has always been a big concern for many businesses—from banks and credit unions to healthcare providers and customer-facing (…)

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Blog | 8 Minutes

Using Data to Debunk 6 Common Myths About Virtual Queuing

Virtual queue management systems are revolutionizing how organizations handle their queues and deliver the best waiting experience possible to the (…)

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Blog | 8 Minutes

Virtual Queuing: How Digitizing the Waitlist Experience Makes for Better Customers

Do you dream of perfect customers? People who buy a lot, don’t monopolize your staff’s time, treat employees with respect, (…)

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Blog | 8 minutes

A Quick Guide to Queuing Theory

Businesses and organizations that serve customers in a physical location have many operational needs, including a way for those customers (…)

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Blog | 5 minutes

Leveraging Virtual Queuing Data: What Type of Metrics Measure Customer Satisfaction

Customer satisfaction is so important to success. Consider these two statistics from Salesforce: Eighty percent of consumers value experience as (…)

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Blog | 4 minutes

Understaffed Businesses? 4 Ways Virtual Queue Management Solutions Can Help

The struggles understaffed businesses face often result in a vicious cycle. Current employees feel crunched because there are not enough (…)

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Blog

5 Qtrac Queuing Solution Features for Your Business Needs

Electronic queuing solutions improve the customer journey and may even reduce average wait times. These benefits on their own are (…)

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