Public Sector
7 Examples of Successful Enterprise Queuing Solutions
Your customers’ perception of their experience waiting in line—a queue—for service can make the difference between growing your business with (…)
4 Reasons Why You Should Construct Your Own Queuing System
Today’s customer wants to be treated like more than just a customer by the brands they frequent. Personalization matters more (…)
Effective Lobby Management System Strategies
Lobby management has always been a big concern for many businesses—from banks and credit unions to healthcare providers and customer-facing (…)
Using Data to Debunk 6 Common Myths About Virtual Queuing
Virtual queue management systems are revolutionizing how organizations handle their queues and deliver the best waiting experience possible to the (…)
Virtual Queuing: How Digitizing the Waitlist Experience Makes for Better Customers
Do you dream of perfect customers? People who buy a lot, don’t monopolize your staff’s time, treat employees with respect, (…)
A Quick Guide to Queuing Theory
Businesses and organizations that serve customers in a physical location have many operational needs, including a way for those customers (…)
Leveraging Virtual Queuing Data: What Type of Metrics Measure Customer Satisfaction
Customer satisfaction is so important to success. Consider these two statistics from Salesforce: Eighty percent of consumers value experience as (…)
Understaffed Businesses? 4 Ways Virtual Queue Management Solutions Can Help
The struggles understaffed businesses face often result in a vicious cycle. Current employees feel crunched because there are not enough (…)
5 Qtrac Queuing Solution Features for Your Business Needs
Electronic queuing solutions improve the customer journey and may even reduce average wait times. These benefits on their own are (…)