Government

Standing in line, getting placed on hold, and enjoying a drink at the bar while you wait for your table (…)

Virtual queuing is a relatively new concept. The first use of the word queue in relation to people standing in (…)

Waiting in line for anything—at the deli counter when you’re grocery shopping, in the drive-thru of a fast food restaurant, (…)

Virtual queuing is gaining notice across industries as a powerful way to transform the way customers wait for service. By (…)