< Back to Case Studies
Case Study

ACE Hardware Case Study

Virtual waiting lines improve the customer experience for Paint, Keys, and other in-store services.


Country ACE Hardware, located in Granby, Colorado, is owned and operated by Amy Kaplanis. Recently, the store underwent a major, storewide renovation including a new layout, cash wraps, signage, and decor. In addition to updating the store itself, Amy saw an opportunity to overhaul the way her staff serves their customers who require in-store services, by adopting Qtrac virtual queuing software.

Download the Case Study

By continuing to browse this site, you accept the terms of our personal data privacy policy.