Casino & Gaming

Blog | 5 minutes

Leveraging Virtual Queuing Data: What Type of Metrics Measure Customer Satisfaction

Customer satisfaction is so important to success. Consider these two statistics from Salesforce: Eighty percent of consumers value experience as (…)

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Blog

Understaffed Businesses? 4 Ways Virtual Queue Management Solutions Can Help

The struggles understaffed businesses face often result in a vicious cycle. Current employees feel crunched because there are not enough (…)

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Blog

5 Qtrac Queuing Solution Features for Your Business Needs

Electronic queuing solutions improve the customer journey and may even reduce average wait times. These benefits on their own are (…)

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Blog

What Makes Qtrac the Leading Queue Management System?

As much as consumer behavior, technology, and operational management have changed over the decades, some things have remained the same—notably, (…)

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Blog | 5 minutews

6 Steps for Optimizing Your Organization’s Virtual Queue with System Data

Since the first cash register was invented in 18791, technology has played an integral role in how businesses operate more (…)

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Blog | 5 minutes

5 Ways Your Queue Management System Affects the Bottom Line

Many businesses see long lines of customers as a positive sign. People are in your business, which, in this era (…)

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Blog

6 Features of Appointment Scheduling Solutions That Will Streamline Your Business

Scheduling an appointment should be a revenue-driving action on the customer’s part. Someone calls you and books a time to (…)

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Blog | 2 minutes

9 Benefits of a Queue Management System

Are long lines avoidable? Some businesses would answer no, even though there are proven strategies for minimizing customer wait times. (…)

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Blog | 7 minutes

Quick Guide: Queue Management System Implementation

Once upon a time—really, not that long ago—all toll road drivers had to stop at a booth to get a (…)

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