mobile queuing

Long waits within busy casinos and game rooms can quickly create a frustrating experience for both customers and employees. As (…)

Today’s standard is on-demand products and services – whenever and wherever.  We rely heavily on the convenience and efficiency of (…)

When it comes to retail shoppers, there are times when they want to be in the driver’s seat, controlling their (…)

Your relationships with your customers rely on your ability to meet their specific needs quickly. Recent Google research on mobile brand (…)

What does your checkout process look like? Do your customers currently wait in a physical line? If so, it may (…)

Despite the rise of digital banking, in-person banking remains prevalent: 52% of banking clients visited a branch an average of (…)

One-size-fits-all may have some applications, but queue management certainly isn’t one. Single line queue? Automated call-forward queue? Virtual queue? With (…)

From scheduling an appointment to waiting to see the doctor, waiting is an inevitable part of the patient experience. Fortunately, (…)