Retail
Using Data to Debunk 6 Common Myths About Virtual Queuing
Virtual queue management systems are revolutionizing how organizations handle their queues and deliver the best waiting experience possible to the (…)
Virtual Queuing: How Digitizing the Waitlist Experience Makes for Better Customers
Do you dream of perfect customers? People who buy a lot, don’t monopolize your staff’s time, treat employees with respect, (…)
A Quick Guide to Queuing Theory
Businesses and organizations that serve customers in a physical location have many operational needs, including a way for those customers (…)
Leveraging Virtual Queuing Data: What Type of Metrics Measure Customer Satisfaction
Customer satisfaction is so important to success. Consider these two statistics from Salesforce: Eighty percent of consumers value experience as (…)
Understaffed Businesses? 4 Ways Virtual Queue Management Solutions Can Help
The struggles understaffed businesses face often result in a vicious cycle. Current employees feel crunched because there are not enough (…)
5 Qtrac Queuing Solution Features for Your Business Needs
Electronic queuing solutions improve the customer journey and may even reduce average wait times. These benefits on their own are (…)
What Makes Qtrac the Best Queue Management System?
As much as consumer behavior, technology, and operational management have changed over the decades, some things have remained the same—notably, (…)
Using Appointment Scheduling to Grow Sales with a Small Workforce
The Great Resignation is delivering a lasting impact on how U.S. businesses operate. In September 2021, a record 4.4 million (…)
How Virtual Queuing Helps You Service Customers with Less Staff
Businesses continue to struggle with staffing their operations, and the dilemma is taking its toll on the customer experience. A (…)