Retail

Virtual queue management technology is transforming how people wait for service—and how organizations operate. No longer must customers endure a (…)

QR codes are all over the place today. Even though the funny-looking images have been around for nearly 30 years, (…)

A customer enters a business or nears a service counter and instantly—and sometimes unconsciously—assesses the situation. Is there a crowd? (…)

You’re in a hurry after work and want to pick up some steaks from the local butcher to grill for (…)

A positive customer experience is crucial for businesses of all sizes. But for small businesses, creating an exceptional customer experience (…)

Virtual queue management systems are revolutionizing how organizations handle their queues and deliver the best waiting experience possible to the (…)

Do you dream of perfect customers? People who buy a lot, don’t monopolize your staff’s time, treat employees with respect, (…)

Businesses and organizations that serve customers in a physical location have many operational needs, including a way for those customers (…)

Customer satisfaction is so important to success. Consider these two statistics from Salesforce: Eighty percent of consumers value experience as (…)