virtual queuing

Crowded parking lots at malls, big box retailers, and downtown shopping areas prove that consumers still appreciate the in-person shopping (…)

Across a wide range of industries, virtual queuing technology can help take the customer experience from good to great by (…)

Today’s standard is on-demand products and services – whenever and wherever.  We rely heavily on the convenience and efficiency of (…)

Customer experience has been the name of the game for quite some time. “It’s all about the customer experience!” has (…)

Studies have widely shown a negative correlation between wait times and customer satisfaction. When wait times are, or perceive to (…)

Virtual Queuing uses technology to manage queues by placing customers into a “virtual” queue while waiting for service. Instead of waiting in (…)

More and more organizations are turning to virtual queues to better manage the wait for service in an increasingly digital (…)

Your relationships with your customers rely on your ability to meet their specific needs quickly. Recent Google research on mobile brand (…)

What does your checkout process look like? Do your customers currently wait in a physical line? If so, it may (…)