virtual queuing system

Blog | 5 minutes

Driving On-Base Efficiency and Customer Experience with Technology

By Yoni Lavi, CEO and Founder, Qtrac When the Air Force launched its Digital Air Force initiative in 2019, the (…)

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Blog | 5 minutes

Seamless, Sensing, Systematic: The Keys to Creating an Intuitive In-Store Experience

Online shopping took the retail world by storm, especially during the pandemic when in-person shopping was limited. But brick-and-mortar retail (…)

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Blog | 6 minutes

How Does a Virtual Queue Work?

With so many new and emerging technologies being created every day, industries across the board are transitioning from traditional methods (…)

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Blog | 4 minutes

4 Reasons Why Your Customers Will Benefit From an Electronic Queueing System

Standing in line, getting placed on hold, and enjoying a drink at the bar while you wait for your table (…)

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Blog | 5 minutes

The Value Behind a Virtual Queue at a Bank

Despite the increased popularity of online banking, many customers still prefer to visit a branch to conduct their financial transactions. (…)

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Blog | 5 minutes

Leveraging Virtual Queuing Data: What Type of Metrics Measure Customer Satisfaction

Customer satisfaction is so important to success. Consider these two statistics from Salesforce: Eighty percent of consumers value experience as (…)

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Blog | 4 minutes

Understaffed Businesses? 4 Ways Virtual Queue Management Solutions Can Help

The struggles understaffed businesses face often result in a vicious cycle. Current employees feel crunched because there are not enough (…)

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Blog

5 Qtrac Queuing Solution Features for Your Business Needs

Electronic queuing solutions improve the customer journey and may even reduce average wait times. These benefits on their own are (…)

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Blog

What Makes Qtrac the Best Queue Management System?

As much as consumer behavior, technology, and operational management have changed over the decades, some things have remained the same—notably, (…)

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