queue management system

It may seem that people are shopping less in person these days, simply because shopping online has become more convenient. (…)

No matter what public place you visit, you’ll likely wait in some form of queue. Shared cultural norms simply demand (…)

Wait times and patient volume at veterinary clinics and hospitals have skyrocketed since the onset of COVID-19. This widespread influx (…)

Peak efficiency is likely at the top of your priority list as a leader in your organization. And a digital (…)

Hospitals are (incredibly) busy. And they’re only getting busier: In 2020, the number of emergency room visits in the United (…)

Waiting in a line, or a queue, is rarely something we look forward to. Queuing theory—the study of how queues (…)

Virtual queuing is a relatively new concept. The first use of the word queue in relation to people standing in (…)

Electronic queuing solutions improve the customer journey and may even reduce average wait times. These benefits on their own are (…)

As much as consumer behavior, technology, and operational management have changed over the decades, some things have remained the same—notably, (…)