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Studies have proven that as wait time increases, customer satisfaction decreases.

Blog | 5 minutes

Virtual Queuing Solutions: What to Look for When Evaluating

Not all virtual queuing solutions are made the same. The differences can feel overwhelming, especially if you’re trying to evaluate (…)

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Blog | 7 minutes

Questions to Ask Walk-In Appointments

What happens when a customer walks into your business unexpectedly? Do they need to wait until all your customers who (…)

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Blog | 6 minutes

What Makes a Smart Queue Management System ‘Smart’?

For hundreds of years after the word queue entered the lexicon, not much changed about the way we wait in (…)

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Blog | 6 minutes

How Does a Virtual Queue Work?

With so many new and emerging technologies being created every day, industries across the board are transitioning from traditional methods (…)

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Blog | 6 minutes

Where to Position Your Self Check-In Kiosk

As you know, there’s a lot that goes into managing the day-to-day operations of a business. From human resources to (…)

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Blog | 6 minutes

5 Reasons Why Qtrac Is the Perfect Solution for Your Mobile Queueing Needs

Anyone who waits in a line is part of a queue, from standing in a physical line at the grocery (…)

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Blog | 7 minutes

A Modern Approach to Telling Customers “Get In Line”

When customers need to visit a business and require service, waiting in line is almost a certainty. But if their (…)

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Blog | 6 minutes

Evaluating the Take-a-Number System

People hate waiting in line, especially long ones that snake around seemingly without any organization. Not only do customers lack (…)

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Blog | 6 minutes

Breaking Down the Different Types of Queue Systems

Waiting in a line, or a queue, is rarely something we look forward to. Queuing theory—the study of how queues (…)

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