Retail
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Shop by Appointment? Consumers Say, Maybe So!
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Shop by Appointment? Consumers Say, Maybe So!
Customers today seem to be busier and more time-sensitive than ever. We live by our calendars and that includes figuring (…)
Why Empowering Store Associates is the New Customer Experience
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Why Empowering Store Associates is the New Customer Experience
Customer experience has been the name of the game for quite some time. “It’s all about the customer experience!” has (…)
3 Ways Mobile Queuing Supports a More Personal Shopper Experience
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3 Ways Mobile Queuing Supports a More Personal Shopper Experience
When it comes to retail shoppers, there are times when they want to be in the driver’s seat, controlling their (…)
When Physical Queuing Goes Digital
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When Physical Queuing Goes Digital
What does your checkout process look like? Do your customers currently wait in a physical line? If so, it may (…)
How to Create Customer Delight with a Virtual Queue
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4 Minutes
How to Create Customer Delight with a Virtual Queue
It’s a simple fact that happy customers will stick around longer than unhappy ones. What’s not so simple is cracking (…)