Retail
What Type of Queuing System Will Benefit Your Business?
Businesses and other customer-serving organizations may not think much about their queueing systems. After all, if customers are ready to (…)
Which Is It: Que line, Queue Line, Qline, or Cue Line?
When you are patiently waiting at a coffee shop for your morning latte, are you in a que line, a (…)
Virtual Queuing Transforms Customer Experiences Across Industries
Across a wide range of industries, virtual queuing technology can help take the customer experience from good to great by (…)
Luxury Retailers Take Note: Consumers Want You to Know They’re Coming
Most purchases can now be made online – whenever and wherever. With this on-demand mindset, the in-store experience is transforming (…)
Shop by Appointment? Consumers Say, Maybe So!
Customers today seem to be busier and more time-sensitive than ever. We live by our calendars and that includes figuring (…)
Why Empowering Store Associates is the New Customer Experience
Customer experience has been the name of the game for quite some time. “It’s all about the customer experience!” has (…)
3 Ways Mobile Queuing Supports a More Personal Shopper Experience
When it comes to retail shoppers, there are times when they want to be in the driver’s seat, controlling their (…)
When Physical Queuing Goes Digital
What does your checkout process look like? Do your customers currently wait in a physical line? If so, it may (…)
How to Create Customer Delight with a Virtual Queue
It’s a simple fact that happy customers will stick around longer than unhappy ones. What’s not so simple is cracking (…)