Healthcare

Any time you stand in a line waiting for service—at your local coffee shop, at a restaurant with the buzzy (…)

No one likes to wait in line, but we all expect it as part of life. But the advent of (…)

A long line of people or a crowded lobby of customers waiting for service in this era of COVID-19 may (…)

Virtual queue management technology is transforming how people wait for service—and how organizations operate. No longer must customers endure a (…)

A customer enters a business or nears a service counter and instantly—and sometimes unconsciously—assesses the situation. Is there a crowd? (…)

Today’s customer wants to be treated like more than just a customer by the brands they frequent. Personalization matters more (…)

Waiting rooms, across a spectrum of businesses and industries, often annoy people who are stuck waiting in them. For example, (…)

Lobby management has always been a big concern for many businesses—from banks and credit unions to healthcare providers and customer-facing (…)

Virtual queue management systems are revolutionizing how organizations handle their queues and deliver the best waiting experience possible to the (…)