Colleges & Universities

Blog | 5 minutes

Leveraging Virtual Queuing Data: What Type of Metrics Measure Customer Satisfaction

Customer satisfaction is so important to success. Consider these two statistics from Salesforce: Eighty percent of consumers value experience as (…)

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Blog | 4 minutes

Understaffed Businesses? 4 Ways Virtual Queue Management Solutions Can Help

The struggles understaffed businesses face often result in a vicious cycle. Current employees feel crunched because there are not enough (…)

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Blog

5 Qtrac Queuing Solution Features for Your Business Needs

Electronic queuing solutions improve the customer journey and may even reduce average wait times. These benefits on their own are (…)

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Blog

What Makes Qtrac the Best Queue Management System?

As much as consumer behavior, technology, and operational management have changed over the decades, some things have remained the same—notably, (…)

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Blog | 5 minutews

6 Steps for Optimizing Your Organization’s Virtual Queue with System Data

Since the first cash register was invented in 18791, technology has played an integral role in how businesses operate more (…)

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Blog | 5 minutes

5 Ways Your Online Queue System Affects the Bottom Line

Many businesses see long lines of customers as a positive sign. People are in your business, which, in this era (…)

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Blog | 5 minutes

How Queue Management Systems Boost College and University Retention

Student retention can be a challenge at colleges and universities. The COVID-19 pandemic raised the stakes. In a 2021 report, (…)

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Blog

SMS Queue: Understanding the Fundamentals

In 2019, Americans sent 2.1 trillion text messages from their wireless devices.1 That’s an astonishing number, and when you do (…)

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Blog

How to Handle Walk-In Appointments with Virtual Queuing

To welcome walk-in customers or not to welcome walk-in customers—that is the question many appointment-based organizations face. Walk-in appointments can (…)

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