Colleges & Universities
Leveraging Virtual Queuing Data: What Type of Metrics Measure Customer Satisfaction
Customer satisfaction is so important to success. Consider these two statistics from Salesforce: Eighty percent of consumers value experience as (…)
Understaffed Businesses? 4 Ways Virtual Queue Management Solutions Can Help
The struggles understaffed businesses face often result in a vicious cycle. Current employees feel crunched because there are not enough (…)
5 Qtrac Queuing Solution Features for Your Business Needs
Electronic queuing solutions improve the customer journey and may even reduce average wait times. These benefits on their own are (…)
What Makes Qtrac the Best Queue Management System?
As much as consumer behavior, technology, and operational management have changed over the decades, some things have remained the same—notably, (…)
6 Steps for Optimizing Your Organization’s Virtual Queue with System Data
Since the first cash register was invented in 18791, technology has played an integral role in how businesses operate more (…)
5 Ways Your Online Queue System Affects the Bottom Line
Many businesses see long lines of customers as a positive sign. People are in your business, which, in this era (…)
How Queue Management Systems Boost College and University Retention
Student retention can be a challenge at colleges and universities. The COVID-19 pandemic raised the stakes. In a 2021 report, (…)
SMS Queue: Understanding the Fundamentals
In 2019, Americans sent 2.1 trillion text messages from their wireless devices.1 That’s an astonishing number, and when you do (…)
How to Handle Walk-In Appointments with Virtual Queuing
To welcome walk-in customers or not to welcome walk-in customers—that is the question many appointment-based organizations face. Walk-in appointments can (…)