virtual queuing

Virtual queuing allows you to manage service queues and optimize customer flow while taking the “line” out of waiting. Customers register (…)

Despite the rise of digital banking, in-person banking remains prevalent: 52% of banking clients visited a branch an average of (…)

One-size-fits-all may have some applications, but queue management certainly isn’t one. Single line queue? Automated call-forward queue? Virtual queue? With (…)

From scheduling an appointment to waiting to see the doctor, waiting is an inevitable part of the patient experience. Fortunately, (…)

It’s a simple fact that happy customers will stick around longer than unhappy ones. What’s not so simple is cracking (…)