reports and analytics

Why is Everyone Standing Around? Pharmacy Queue Management Can Help. The act of standing in line at the pharmacy hasn’t (…)

The daily routine of managing patient care in a healthcare setting typically involves serving a large number of patients. Especially (…)

Limited or no-reservation seating is an increasingly popular way of managing the flow of restaurant guests. However, a notable challenge (…)

Long waits within busy casinos and game rooms can quickly create a frustrating experience for both customers and employees. As (…)

Customer experience has been the name of the game for quite some time. “It’s all about the customer experience!” has (…)

Studies have widely shown a negative correlation between wait times and customer satisfaction. When wait times are, or perceive to (…)

What does your checkout process look like? Do your customers currently wait in a physical line? If so, it may (…)

Despite the rise of digital banking, in-person banking remains prevalent: 52% of banking clients visited a branch an average of (…)

From scheduling an appointment to waiting to see the doctor, waiting is an inevitable part of the patient experience. Fortunately, (…)