customer experience

Blog | 4 minutes

How Investing in Queuing Software Enhances the Overall Customer Experience of your Business

Most of us expect to wait in line when we do our Christmas shopping in person or when we visit (…)

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Blog | 4 minutes

5 Reasons Why Your Business Needs a Virtual Appointment System

As much as some people prefer human communication when interacting with a business, just about every consumer craves convenience and (…)

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Blog | 5 minutes

Building Frictionless Customer Experience with Queue Machine Systems

A study from the CMO Council, as reported by Inc.com, found that 47 percent of consumers will ditch a brand (…)

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Blog | 7 minutes

Patient Journey Mapping with an Advanced Queuing System

Long waits may be inevitable in healthcare, but that doesn’t mean patients are happy about the situation. A 2018 report (…)

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Blog | 5 minutes

7 Ways Virtual Queuing Solutions Enhance the Customer Experience

As the COVID-19 pandemic begins to slowly wind down in the United States and other parts of the world, customer (…)

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