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Studies have proven that as wait time increases, customer satisfaction decreases.
5 Ways to Improve Customer Flow Management with Queue Software
With a little bit of light on the horizon that the COVID-19 pandemic might be winding down, Americans are ready (…)
7 Ways Virtual Queuing Solutions Enhance the Customer Experience
As the COVID-19 pandemic begins to slowly wind down in the United States and other parts of the world, customer (…)
Utilizing Queue Management Systems to Drive New Business
In today’s economy, efficiency and experience are vital in appealing to new customers. Surprisingly, the way some emergency rooms market (…)
Effective Queue Flow Management in 5 Easy Steps
The sight of a long line in your store or location could be seen as a sign of success. You (…)
What Type of Queuing System Will Benefit Your Business?
Businesses and other customer-serving organizations may not think much about their queueing systems. After all, if customers are ready to (…)
Which Is It: Que line, Queue Line, Qline, or Cue Line?
When you are patiently waiting at a coffee shop for your morning latte, are you in a que line, a (…)
What is WCAG Compliance?
The Four Principles of Accessibility The Worldwide Wide Consortium (W3C) bases Web Content Accessibility Guidelines (WCAG) around four principles of (…)
Why We Love Virtual Queuing (And You Should, Too!)
There is no line with a virtual queue. No. Line. That alone should make people jump up and down with joy. (…)
Beyond the Tipping Point: Virtual Queuing and Your Mobile Strategy
In case it wasn’t apparent by looking around at the pervasive use of mobile technology in our communities and workplaces, (…)