queuing system

Blog | 5 minutes

How Queue Management Systems Boost College and University Retention

Student retention can be a challenge at colleges and universities. The COVID-19 pandemic raised the stakes. In a 2021 report, (…)

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Blog

SMS Queue: Understanding the Fundamentals

In 2019, Americans sent 2.1 trillion text messages from their wireless devices.1 That’s an astonishing number, and when you do (…)

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Blog

Walk-In Appointments vs. Appointment Scheduling: How Qtrac Can Help with Both

To welcome walk-in customers or not to welcome walk-in customers—that is the question many appointment-based organizations face. Walk-in appointments can (…)

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Blog | 5 minutes

Building Frictionless Customer Experience with Queue Machine Systems

A study from the CMO Council, as reported by Inc.com, found that 47 percent of consumers will ditch a brand (…)

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Blog | 7 minutes

Patient Journey Mapping with an Advanced Queuing System

Long waits may be inevitable in healthcare, but that doesn’t mean patients are happy about the situation. A 2018 report (…)

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Blog | 5 minutes

Utilizing Queue Management Systems to Drive New Business

In today’s economy, efficiency and experience are vital in appealing to new customers. Surprisingly, the way some emergency rooms market (…)

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Blog | 2 minutes

What Type of Queuing System Will Benefit Your Business?

Businesses and other customer-serving organizations may not think much about their queueing systems. After all, if customers are ready to (…)

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