queuing system

It may seem that people are shopping less in person these days, simply because shopping online has become more convenient. (…)

If you run any type of government office, you know that efficiency is everything. No one likes waiting in lines, (…)

Student retention can be a challenge at colleges and universities. The COVID-19 pandemic raised the stakes. In a 2021 report, (…)

In 2019, Americans sent 2.1 trillion text messages from their wireless devices.1 That’s an astonishing number, and when you do (…)

To welcome walk-in customers or not to welcome walk-in customers—that is the question many appointment-based organizations face. Walk-in appointments can (…)

A study from the CMO Council, as reported by Inc.com, found that 47 percent of consumers will ditch a brand (…)

Long waits may be inevitable in healthcare, but that doesn’t mean patients are happy about the situation. A 2018 report (…)

In today’s economy, efficiency and experience are vital in appealing to new customers. Surprisingly, the way some emergency rooms market (…)

Businesses and other customer-serving organizations may not think much about their queueing systems. After all, if customers are ready to (…)