Education
6 Steps for Optimizing Your Organization’s Virtual Queue with System Data
Since the first cash register was invented in 18791, technology has played an integral role in how businesses operate more (…)
5 Ways Your Online Queue System Affects the Bottom Line
Many businesses see long lines of customers as a positive sign. People are in your business, which, in this era (…)
How Queue Management Systems Boost College and University Retention
Student retention can be a challenge at colleges and universities. The COVID-19 pandemic raised the stakes. In a 2021 report, (…)
SMS Queue: Understanding the Fundamentals
In 2019, Americans sent 2.1 trillion text messages from their wireless devices.1 That’s an astonishing number, and when you do (…)
How to Handle Walk-In Appointments with Virtual Queuing
To welcome walk-in customers or not to welcome walk-in customers—that is the question many appointment-based organizations face. Walk-in appointments can (…)
Building Frictionless Customer Experience with Queue Machine Systems
A study from the CMO Council, as reported by Inc.com, found that 47 percent of consumers will ditch a brand (…)
6 Features of Appointment Scheduling Solutions That Will Streamline Your Business
Scheduling an appointment should be a revenue-driving action on the customer’s part. Someone calls you and books a time to (…)
5 Use Cases for Queue Management Software
Step outside of your professional shoes for a moment and into your role as a consumer and a human being. (…)
9 Benefits of a Queue Management System
Are long lines avoidable? Some businesses would answer no, even though there are proven strategies for minimizing customer wait times. (…)