Qtrac for Gaming Rooms and Casinos
Improve the Guest Experience with a Virtual Queue Management System
Guest Loyalty Starts with an Exceptional Gaming Experience
Qtrac is always on, collecting data that can be used to provide a more relevant, personalized guest experience.
Omnichannel touchpoints enable you to reach guests wherever they are, at the moment of peak interest.
Qtrac elevates the guest experience, creating faster service times and happier guests.
Reduce the costs associated with managing large crowds while fostering a more enjoyable gaming experience for guests.
Qtrac offers a flexible registration process, providing self-service table registration using online, mobile, and on-site kiosks.
Track Valuable Data
Qtrac’s powerful service interface keeps track of vital guest information, including wait times, priority seating, special requests, assigned table, and VIP status.
Qtrac Improves Service Delivery Throughout the Gaming Room and Casino Environment
- A flexible registration process provides the typical self-service table registration using online, mobile, and on-site kiosks
- Enjoy a personalized on-site, hostess-assisted approach
- Track vital guest information—including waiting times, priority seating, special requests, assigned table, and VIP status—so that employees are better equipped to provide personal service to guests
Become a Leader in Customer Experience
Crowd Control Must Have: Qtrac
“Easy to use and text feature is awesome. The team of professionals from start to finish were able to get us set up and running within just a few weeks. They were great to work with!”
– Beth, Account Technician at an enterprise company.
Read the full review on G2!
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