Qtrac for Gaming Rooms and Casinos

Improve the Guest Experience with a Virtual Queue Management System

Why Qtrac for Gaming Rooms and Casinos?

Guest Loyalty Starts with an Exceptional Gaming Experience

Get Personal

Qtrac is always on, collecting data that can be used to provide a more relevant, personalized guest experience.

Increase Engagement

Omnichannel touchpoints enable you to reach guests wherever they are, at the moment of peak interest.

Boost Loyalty

Qtrac elevates the guest experience, creating faster service times and happier guests.

Minimize Crowds

Reduce the costs associated with managing large crowds while fostering a more enjoyable gaming experience for guests.

Improve Service

Qtrac offers a flexible registration process, providing self-service table registration using online, mobile, and on-site kiosks.

Track Valuable Data

Qtrac’s powerful service interface keeps track of vital guest information, including wait times, priority seating, special requests, assigned table, and VIP status.

Qtrac Improves Service Delivery Throughout the Gaming Room and Casino Environment

  • A flexible registration process  provides the typical self-service table registration using online, mobile, and on-site kiosks
  • Enjoy a personalized on-site,  hostess-assisted approach
  • Track vital guest information—including waiting times, priority seating, special requests, assigned table, and VIP status—so that employees are better equipped to provide personal service to guests

Become a Leader in Customer Experience

Crowd Control Must Have: Qtrac

“Easy to use and text feature is awesome. The team of professionals from start to finish were able to get us set up and running within just a few weeks. They were great to work with!”

– Beth, Account Technician at an enterprise company.
Read the full review on G2!

ace logo2
Walmart logo
US Cellular
lofthansa logo2
sds logo2

virtually queue management

Get Started Today!

By continuing to browse this site, you accept the terms of our personal data privacy policy.