Qtrac Achieves SOC 2 Certification, Strengthening Our Commitment to Enterprise-Grade Security

Security Beyond a Checkbox

At Qtrac, security is more than meeting a standard, it’s about protecting the trust our customers place in us every day. Our platform powers mission-critical, in-person service experiences for some of the world’s most respected brands across retail, banking, healthcare, education, and government. Achieving SOC 2 certification is a natural extension of our commitment to delivering enterprise-grade protection while enabling organizations to scale confidently.

What SOC 2 Certification Means for our Customers

For our customers, this certification means:

• Verified safeguards for sensitive data. An independent audit validated that Qtrac has robust policies, processes, and technical controls in place to protect customer and end-user information.
• Confidence to scale securely. Whether you’re rolling out Qtrac to a single location or thousands worldwide, our security posture supports growth without increasing risk.
• Alignment with your own compliance needs. Many regulated industries, from financial services to healthcare, require vendors to meet SOC 2 standards. Our certification helps streamline your vendor risk assessments.

Our Approach: Security by Design

This milestone reflects how Qtrac builds security into every layer of our platform:

• Zero-trust architecture ensuring that access is continuously verified.
• AI-driven threat detection to proactively identify and mitigate risks.
• Continuous monitoring and regular audits to keep pace with evolving threats, not just compliance checklists.

Looking Ahead

Achieving SOC 2 certification provides independent assurance that Qtrac protects sensitive information while supporting complex, high-volume operations. We’ll continue to strengthen our security controls, invest in advanced monitoring, and submit to independent audits so our customers can focus on delivering exceptional in-person experiences, knowing their data is safe.

If your security or compliance team needs a copy of our SOC 2 report under NDA, please contact us. For more information about Qtrac’s approach to data protection, visit our Security & Privacy page.