Qtrac for Auto Dealerships
Improve the Customer Experience with Virtual Queuing and Appointment Scheduling
Guest loyalty starts with an exceptional customer experience.
Qtrac is always on, collecting data that can be used to provide a more relevant, personalized customer experience.
Omnichannel touchpoints enable you to reach customers wherever they are, at the moment of peak interest.
Qtrac elevates the customer experience, creating faster service times and happier customers.
Reduce the costs associated with managing large crowds while fostering a more enjoyable customer experience.
Qtrac’s notification tools enable targeted or broad communication to customers regarding upcoming appointments or announcements.
Track Valuable Data
With appointment scheduling, customers can preschedule appointments, allowing you to capture data to better understand when and how to staff for specific services.
Qtrac Improves Service Delivery Throughout the Customer Journey
- Test-drive appointment scheduling
- Service department—check-in
- Service department—consultations and car pickup
- Finance department
- Parts department
- Car rentals
What are people saying about Qtrac?
“The Virtual Queue software elevated the customer service level in our office by removing a lobby of customers stuck waiting for their turn …” ~ Dana A.
“Qtrac is simple and easy to use for both user and customer! Their attention to detail, prompt responses, thorough vetting was perfect and a breath of fresh air! I’ve been in many collaborations in my time, and this project has been the best!” ~ Melissa S.
ResourcesSee all resources
What Is a Virtual Queue?
The term “virtual” is thrown around a lot and often implies something super high-tech—such as virtual reality, virtual private networks, (…)
4 Ways to Reduce Perceived Wait Time up to 40% with a Queue Management System
When it comes to customer satisfaction and lines, it might actually be more important to manage the perception of the (…)
5 Ways to Improve Customer Flow Management with Queue Software
With a little bit of light on the horizon that the COVID-19 pandemic might be winding down, Americans are ready (…)