Learn how an Electronic Queuing System keeps your customers engaged
Request an Electronic Queuing System Demo
Flexible and Powerful Electronic Queuing System
Engage and connect with customers where they spend most of their time—on their mobile devices—then deliver tailored experiences that keep them coming back for more.
Self or Assisted Check-in
Check in using QR code, SMS, WhatsApp, on-site tablet or kiosk, Greeter and more.
No apps — Qtrac’s virtual queuing platform provides browser-based access for customers and staff.
Robust Employee Interface
View and Call from individual queues or all queues and route to the next employee available to assist customers waiting in queue.
Prioritize, Requeue, Transfer, Edit, or Delete any customer or group.
Dynamic Digital Signage
Add transparency and manage expectations with digital queue displays.
Customize on-screen layouts, promotional messaging, queue info, and media.
“Awesome team and system"
“The Qtrac team was incredible to work with – very engaging and interested in ensuring the system would meet our specific needs.
They are responsive and have a great solution. I would recommend Qtrac to anyone looking for a scheduling and queuing solution.”
— Mid-Market Retail Customer
A human touch that boosts loyalty
Qtrac enables you to talk with your customers – before, during, and after their visit. Greet customers by name and communicate about their visit or wait status, then thank them for coming and request feedback.
Check out how customers are "checking-in"
It’s never been easier for customers to connect and engage. Experience Qtrac’s Electronic Queuing System for yourself.
Pull out the camera on your phone and scan me! Or text your name to +1-661-215-2983.
Why choose a Qtrac electronic queue management system?
Understand your customer’s needs before they even arrive for service, leading to faster service times and increased conversions.
Qtrac is always on, collecting data that can be used to provide a more relevant, personalized customer experience.
Omnichannel touchpoints enable you to reach customers wherever they are, at the moment of peak interest.
Customers are free to shop in your store while waiting in queue for service. And Qtrac’s Personal Waitlist Management Software Screen can serve up tailored, data-driven marketing.
Qtrac elevates the customer experience, creating faster service times, happier customers, and improved net promoter scores.
Control store occupancy while promoting more personalized service through appointments and pre-scheduled visits.