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PR Newswire: Qtrac partners with Florida Department of Revenue to improve service, efficiencies at child support offices
Article Publish Date: October 18, 2022
Instead of traveling to their local office for assistance, products, and supplies and waiting in line on a first-come-first-served basis, parents can now schedule their appointments online at a time most convenient for them. The integration of Qtrac’s virtual queue management system means clients check in either at their local office or online before they leave home. Individuals receive an estimated time of service, so they know how long they’ll wait and when they should report back to the office. And the best part? Parents can choose where they wait because they are no longer tethered to the office’s physical location.