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Global Banking and Finance Review: Virtual Queuing and Appointment Scheduling: A Powerful Pair

Article Publish Date: May 14, 2022

Article Abstract:

Many customers who visit a brick-and-mortar financial institution today are coming for specific consultation needs—to speak with a loan officer, set up an IRA with a wealth advisor, rent a safety deposit box, and so on. The last thing these customers want is to wait a long time once they walk in the front doors.

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