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Wait times and patient volume at veterinary clinics and hospitals have skyrocketed since the onset of COVID-19. This widespread influx (…)

Need a handy launchpad to log in and manage your Qtrac experience? We’ve got you covered. Here’s everything you need (…)

Picture this: You’ve just found your seats at a highly anticipated matchup that will decide the fate of your favorite (…)

Hospitals are (incredibly) busy. And they’re only getting busier: In 2020, the number of emergency room visits in the United (…)

For hundreds of years after the word queue entered the lexicon, not much changed about the way we wait in (…)

In business, it feels like there’s an acronym for everything. With so many new and emerging technologies being created, it’s (…)

People hate waiting in line, especially long ones that snake around seemingly without any organization. Not only do customers lack (…)

Most of us expect to wait in line when we do our Christmas shopping in person or when we visit (…)

Virtual queuing is a relatively new concept. The first use of the word queue in relation to people standing in (…)

Any time you stand in a line waiting for service—at your local coffee shop, at a restaurant with the buzzy (…)

Since the first cash register was invented in 18791, technology has played an integral role in how businesses operate more (…)

If our experience in recent years is any indication, getting rid of retail queues—or at least minimizing their negative impact (…)

Virtual queuing is gaining notice across industries as a powerful way to transform the way customers wait for service. By (…)

You see the photos and videos every winter (at least until the last one, thanks to the pandemic): college students (…)

Wait times have always been a big concern for veterinary clinics and animal hospitals. Even with an appointment, pets and (…)

The term “virtual” is thrown around a lot and often implies something super high-tech—such as virtual reality, virtual private networks, (…)

With a little bit of light on the horizon that the COVID-19 pandemic might be winding down, Americans are ready (…)

The sight of a long line in your store or location could be seen as a sign of success. You (…)

Businesses and other customer-serving organizations may not think much about their queueing systems. After all, if customers are ready to (…)

Reduce friction and improve customer service with virtual queuing from Qtrac for airport visitors, staff, and contractors. Qtrac is powered by Lavi Industries, an industry expert in airport queuing. Features of our virtual queuing platform that benefit airlines and airport operations include …

What does your checkout process look like? Do your customers currently wait in a physical line? If so, it may (…)

From scheduling an appointment to waiting to see the doctor, waiting is an inevitable part of the patient experience. Fortunately, (…)