Guides

Qtrac 2021 State of the Market Report

by Qtrac

Gathering data on customers, wait times, peak periods, and staffing needs is important for banks, credit unions, and other financial institutions in order to:

Drive business growth
Streamline operations
Improve customer experience

Qtrac has leveraged its data into a report on the state of the market. This report identifies queuing trends in banking and provides valuable insights that will help you improve the brick-and-mortar experience for your customers.

Download the “Qtrac 2021 State of the Market Report: Coming-Out-of-Covid Edition” today.

In this Guide:

Queuing trends in banking

Ways to improve the brick-and-mortar experience for customers